Collection of decorative candles with intricate designs on a light background

Shipping Policy

Thank you for shopping with DCPL Candles. We take great pride in crafting our candles, and we want to ensure they reach you safely and promptly.

 Shop now
Stacked cylindrical candles with a ribbed texture on a white background

Processing Time

All orders are processed within 1–3 business days.

Since our candles are hand-poured in small batches, please allow a little extra time during high-demand periods or holidays.

 Shop Our Collection
Candle with a snake-shaped holder on a white background

Shipping Rates & Delivery Estimates

Standard Shipping: We offer reliable shipping across India.

Delivery Time: Once dispatched, orders typically arrive within 3–7 business days, depending on your location.

Shipping Costs: We offer free shipping on all orders over ₹999. For orders below ₹999, a flat shipping fee

 Shop Our Collection
Decorative candle with snake and flower design on a white background

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

You can track your package directly through our Track Your Order page or the carrier’s website.

 Shop Our Collection
Decorative candle with a figurine design on a white background

Shipping Address

Please ensure that your shipping address is correct at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer. If you notice an error, please contact us at care@dcplcandles.com as soon as possible.

 Shop Our Collection
Candle shaped like a dog's head with a lit wick on a white background

Damaged or Lost Packages

We package every candle with extra care to ensure it arrives safely. However, if your order is damaged in transit, please contact us within 48 hours of delivery with photos of the damaged item and the packaging. We will prioritize a replacement for you.

 Shop Our Collection

Frequently asked questions

1. What is your processing time?

All orders are processed and prepared for shipment within 1–3 business days. During peak seasons or holidays, processing may take slightly longer.
2. How long will it take for my order to arrive?

Once your order is dispatched, it typically takes 3–7 business days for delivery, depending on your location within India.
3. What are your shipping charges?

We offer FREE shipping on all orders above ₹999. For orders below ₹999, a flat shipping fee is applied at checkout.
4. How can I track my package?

Once your order ships, you will receive an email with a tracking number. You can use this to monitor your shipment's journey to your doorstep.
5. What should I do if my order arrives damaged?

We pack every candle with love and care. If your order arrives damaged, please email us at care@dcplcandles.com within 48 hours of delivery, including a photo of the item and the packaging. We will resolve this for you immediately.
6. Can I change my shipping address after placing an order?

Please contact us at care@dcplcandles.com as soon as possible if you made a mistake with your address. We can update it only if the order has not yet been dispatched from our warehouse.